Platform Basics
Accessing Cast It Reach
How do I sign into Cast It Reach?
Once your Account and first Campaign have been created, you will be sent an email with your initial sign in details. The email will contain a secur...
How do I set up MFA?
MFA stands for Multi-Factor Authentication. It is a security mechanism that requires users to provide two or more verification factors to gain access ...
User Management
Multi-Factor Authentication - video
MFA is a security step that keeps your data safe by requiring more than just a password. Instead of just entering your email address and password, MFA...
How to add or remove users to your Cast It Reach account
If you are a Superuser, you will have permissions to manage who has access to your Account and your Campaigns. To add new users, follow these steps...
Why Do I get “Email Address Is Already In Use” Error
When a User is deleted from the User's list, their user information (i.e. name, email address … etc) is still retained in our database, which is why ...
Communications Tab
How to create a new Email Template
Before sending an email via the Cast It Reach Platform, it is best practice to create an email template first. This will then be available to select t...
How to add Images to an email
Have you ever wanted to spice-up your email communications with some additional images - perhaps of your smiling big-name Host or maybe a previous big...
How to send emails to Applicants
The Cast It Reach Platform allows users to send email communications directly to Applicants in either of the following ways: • Sending bulk email m...